Please take note that there has been a system error in the weekly
commission run. You will see in your back office that you have
received two Asterio and Cash distributions. This is an error caused
by a software glitch. Our IT people are working to correct this
immediately. Unfortunately, because of the tens of thousands of
members in our database, this might take some time. Please bear with
us and have patience, as we correct the error.
n
Please understand that we cannot commence our normal cashout and cash transfer processes until this error is corrected. We will keep you informed as to the progress and we anticipate it to be a short delay. Rest assured that in January our improved software platform will alleviate this type of a software problem.
Thank you for your support, cooperation and understanding. As always, our promise to each of our members is to provide the best service and value that is humanly possible.
We apologize for any inconvenience this might cause you.
Andrea Lucas
Managing Director
n
Please understand that we cannot commence our normal cashout and cash transfer processes until this error is corrected. We will keep you informed as to the progress and we anticipate it to be a short delay. Rest assured that in January our improved software platform will alleviate this type of a software problem.
Thank you for your support, cooperation and understanding. As always, our promise to each of our members is to provide the best service and value that is humanly possible.
We apologize for any inconvenience this might cause you.
Andrea Lucas
Managing Director
0 comments:
Post a Comment