Saturday, October 23, 2010

ACCOUNT BALANCE does not show correctly

We are making adjustments to our software.  Right now, everyones' account display is being rounded down to the nearest dollar. Soon, hopefully today, this will be adjusted back to the nearest cent.  Your account is simply displaying the nearest dollar, but your account actually contains information to the nearest 1/1000 cent.   All your information is accounted for and safe.

This adjustment is designed to make all of the accounting in your back office more efficient and provide easier cashouts.  Previously your accounts were rounded up to the nearest cent and this caused an error when trying to cash out 100% of what was shown in your back office.  The error was due to your account actually having 99.999% of what was shown.  Therefore, you may have received an insufficient funds error.

This and many other upgrades are being addressed.  You will see changes on the site and in your back office during the next few months.  We are doing everything in our power to bring you a perfect system.   So please be patient.

You may also notice a Cashout Request Pending in your Account Overview just below your current balance.  The programmers are simply coordinating the two and this will be adjusted soon.

To your Ultimate Success

Hank Needham
Director of Sales and Marketing

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