Wednesday, March 2, 2011

WHAT DO YOU BELIEVE?

At Club Asteria we believe that .
  • the more you give, the more you will receive
  • if you are kind to others, you will receive kindness back
  • the more you help someone, the more people will help you
  • no one gets something for nothing; we get it because we earn it
  • together we can make a positive difference in the world
  • we can contribute to ending the cycle of poverty in our lifetime, and that
  • working hard and smart is the proven way to be successful.
What do you believe that Club Asteria is all about?

You can believe that Club Asteria is all about providing benefits to our members that can bring about a better life for each and every one of them.  Our educational program, e-commerce solution and electronic wallet have all been created to provide a great benefit to each and every one of our members.  With education comes knowledge and power.  With the systems and tools to participate in the Internet marketing business, your earning potential is unlimited.  With an electronic wallet you now have the fastest, most convenient, most cost effective solution to saving, managing and sending your money anywhere in the world. 
What YOU MUST NOT SAY OR DO concerning Club Asteria
  • You cannot say that you can earn money without working for it
  • You cannot say that there is some guarantee of how much money you will earn every week
  • You cannot create your own website and say anything you want about Club Asteria
  • You cannot make income projections
  • You cannot say that this is a passive investment               
  • You cannot say that someone should join if they have no interest in the benefits of our products, programs and services, and
  • You cannot invite others just because of our reward program
All of the above highlight many of the things that you must not be saying.  Further, if you continue to say or imply these things, your membership will be in jeopardy. There are rules, regulations and laws that govern our behavior as a company and online membership organization, and we must respect them.  Our membership rules are clearly outlined in the Terms of Service, which each member has agreed to when they joined. 

At Club Asteria we are dedicated to providing products, programs and services that can benefit the lives of our members. It is up to all of our members to take advantage of them.  If you use our products, programs and services and you see benefits, of course, we want you to tell other people about them.  But please understand that we want new members to join because they too believe that they can benefit from these products, programs and services.  Our reward program for recommending a member is just an added bonus, our way of saying “Thank You”.  If each of our members focuses on our products and services we have no doubt that Club Asteria will provide great benefits to all that take advantage of them. 

We are privileged to share our revenue from our products and services with our membership.  We reserve 30% of the earned revenue each week and that is what we share.  There is no guarantee of the amount each member will receive each week.  The only amount of revenue that can and will be shared is what has been received the prior week.  This number will go up or down depending upon the utilization and purchase of our products, programs and services. 

As we all work together and continue to tell people the legitimate truth about the benefits that Club Asteria can offer, our company will continue to prosper and we will be here for many years to provide services for all our members and philanthropic support to the world around us. 

Andrea Lucas
Managing Director

MATCHING BONUS


Our members have expressed concern that because of the migration to the new site, the slowness of the servers during this transition and initial difficulty of navigating through our new site, they would be very pleased if we extended the matching bonus.  Due to these overwhelming requests from all of our members to continue our matching bonus for at least an additional 30 days, we have agreed to do this.  We are always here for our members and will continue to provide the greatest benefits and services that we could possibly deliver.
Andrea Lucas
Managing Director

Thursday, February 17, 2011

Club-Asteria Entrepreneurial Education Program

For The First Time Ever!
Club-Asteria Presents:
Club-Asteria Entrepreneurial Education Program


Through entrepreneurial education, we know that we can empower individuals to blaze their own paths toward personal and professional growth and self-sustainability. By providing people with education, inspiration and a little boost, we can help them reach financial goals they never before thought were possible.

That's why at Club-Asteria we have partnered with some of the most successful educators, authors, and inspirational minds in the world to create the Club-Asteria Entrepreneurial Education Program exclusively for you. For over thirty years there have been millions of people who have already greatly improved their lives and are enjoying great wealth from the teachings from these minds. For the first time ever these people have come together in one place, for one reason... YOU.
This one-of-a-kind program harnesses the power of some of the world's top educators to help you greatly improve your life.

Armed with the skills, tools and resources necessary for success, you'll be able to take what you've learned to find your dream job or start a business of your own. The program covers such topics as personal development, small business success, inspiration, entrepreneurship, budgeting, savings, insurance, marketing and network/direct marketing all with the goal of helping you achieve success for you and your loved ones.
CAEducationBookstack.png

The Club-Asteria Entrepreneurial Education Program offers a wide array of valuable resources, including:
  • Powerful techniques for running a successful and profitable business
  • Monthly book reviews on the topics of personal growth, self-development, social awareness and more
  • The opportunity for you to interact with the community by leaving feedback about educational resources
  • Weekly Quotes to create a deeper understanding of the world around us.
  • New educational content added every few days
With this program, your friends at Club-Asteria are providing you with skills, knowledge and educational opportunities unlike anywhere else in the world. We want simply to give you the chance to succeed and reach your goals, and ask only that you apply this knowledge, be successful, and to share this opportunity with your friends and family so that we can help more people around the world.
Start expanding your knowledge today... 
 

Everybody deserves to have an opportunity to be successful and reach for their dreams. Thank you for being a valued member of Club-Asteria.

Your Gateway to a Brighter Future,

Club-Asteria

Tuesday, February 8, 2011

POLICY CHANGES AT CLUB ASTERIA

We want to absolutely assure all of our members at Club Asteria that each and every day all of our managers, staff and support personnel are focused on two very important purposes.  The first is how we can consistently provide the best service to our membership base; to accomplish this we are constantly seeking new opportunities, benefits, products and services that will help all of our members to be successful.  Our goal, as always, is to help our members earn extra income so they can take care of their loved ones and then reach out and help others in greater need.  The second purpose is to maximize our revenue and make sure we use that revenue wisely in supporting all of our philanthropic causes around the world.  


Each week our revenue is determined by the amount of products and services purchased or sold through our membership.  It is due to hard working members that we have been able to continuously share our revenue at a high percentage rate to this date.  It is important for every member to understand that the only revenue that can be shared is based on what is earned.  The harder that we all work and the more diligently we pursue the sale and purchase of Club Asteria products and services, the more revenue will be generated to share.  Club Asteria’s growth has been phenomenal.  We are financially sound and maintain more than adequate financial reserves.  In any business there are ups and downs.  We all know that there has been a problem with our servers operating inefficiently because of the tremendous number of people that are visiting and using our site.  This is a good thing, and we are working to dramatically improve the capacity of our servers. There is not a straight line of growth to the top or a continuous path that is followed for any successful company.  We have been very fortunate that as we have grown, our revenue has also consistently grown.  Once again, this is due to the very diligent efforts of the majority of our members.


It is important to understand that in the future we will be studying and formulating a new policy for revenue sharing based on performance.  Members that contribute to our revenue should receive higher rewards.  We will continue to grow and be sustainable as we reward the members that contribute the most.


In addition, the matching bonus has been a wonderful blessing and gift to all of us, but it creates a burden in being able to keep up the high percentage of revenue sharing.  We are happy to confirm that the 100% matching bonus for sales of $250 and above will continue throughout the month of February.   Effective immediately there will be a maximum of 3000 Asterios in total matching bonus that a member can receive. On March 1st, we will be announcing any other changes to the matching bonus based on a thorough study of its benefits and costs.

We have also discussed with our Network Directors changes that would be more fair and produce more income for Club Asteria to both share with our membership and contribute to our philanthropic projects.  We are instituting a policy where each leg of a Network Director will be limited to $10,000 of income per month and the total account limited to $25,000 per month.  With this change, more funds will be available to share with our members and philanthropic projects.

We want to thank all of our members for their support and contribution in helping Club Asteria grow and do so much good in the world.  We have been able in these past months to pay out millions of dollars in commissions and provide hundreds of thousands of dollars of support to the world.  We can all be very proud of this.  In the very near future we will be launching many exciting benefits, including our new and improved website, our new income producing e-commerce system, entrepreneurial education program and our new electronic wallet made possible through advanced mobile technology.  In the next weeks the introduction of these products and services will benefit each member and create a value for your membership that will make you very proud.  We are all working together to make the world a better place and to help each of our members become more successful in both their financial and their personal lives.  As always, together we can make the positive difference the world needs.




Andrea Lucas
Managing Director

Thursday, January 13, 2011

It's Not Too Late to Win $1000 Cash and Other Great Prizes

Tell Us Your Story and Win Contest Ends February 15!


30 people are going to win either US$1,000, US$500, US$250 in cash and/or receive a Video Camera...why not you? 

Our Tell Your Story and Win Contest ends on February 15th, which means there is still time for you to submit your story and win one of 30 amazing prizes! We want to thank you for being a member of Club-Asteria, and reward you for your contributions that create positive change in the world.

We continue to receive inspiring entries from Club-Asteria members that have used their Club Asteria affiliate income to make a positive impact in the lives of others. This is why we want you to share your story with us, and the best part is, we are awarding the top selected entries with cash and video cameras! 

All you need to do is tell us "What positive impact have you made with the additional income that your Gold or Silver Membership has provided you through the use of the Club-Asteria affiliate program"?


clouds money hands.jpg First prize will be US$1,000 plus a video camera;  second prize will be two selected winners at US$500 each plus a video camera; third prize will be four selected winners at US$250 each plus a video camera; and an additional 23 runner-ups will also receive a video camera!

1st Place Entry
US$1,000.00 Cash Prize, Video Camera, and feature in Club-Asteria Newsletter

2nd Place Entries (2 Winners)
Each to receive US$500.00 Cash Prize and Video Camera
 
3rd Place Entries (4 Winners)
Each to receive US$250.00 Cash Prize and Video Camera

In addition to these the next 23 runner-ups will also receive Video Cameras!



CLICK HERE to submit your story now or to learn more about this fantastic contest!

Whether you joined Club-Asteria because you are an entrepreneur interested in global social issues, an immigrant or expatriate, a motivated and ambitious individual from an underdeveloped region of the world, or you are interested in benefiting from our products and services we want to hear your story! If you are not at least a Silver Member, but want to be part of this amazing contest and have the chance to win some CASH!.... CLICK HERE to login and upgrade your membership now.
 
Entries will be accepted until February 15th, 2011!

We are delighted that you are a part of the Club-Asteria family and are joining us in our vision for a better life for individuals and families around the world. We look forward to hear about how Club-Asteria has helped you or empowered you to help others.

Sincerely,  
Andrea Lucas
Managing Director

Thursday, January 6, 2011

MEMBER SERVICES

Welcome to the New Year.  The books for 2010 are officially closed and we are now fully engaged in the opportunities that 2011 has for all of us.  We wish for each of our members the very best health, abundant financial success and happiness in all areas of your lives.  We here at Club-Asteria are committed to doing everything possible to add to the benefits and support of our members in every way. 

One of the challenges that we face is the issue of timely and expedient response by Member Services to member inquiries.   There are times that we must ask our members for patience and understanding in getting back an answer to a specific question or request.  Our Member Services Team is working very diligently and is committed to provide responses to inquiries as quickly as possible.  Unfortunately with growth, especially the dramatic growth that Club-Asteria has experienced, there are many times delays in being able to provide exceptional service.  You can be assured that every upgrade, cashout, purchase, reward or any other issue will be handled in a satisfactory manner.

I hope that our members understand that many delays are caused by circumstances beyond our control.  For instance, in the UK, where our Member Services Team is located, there were seven bank holidays since December 24th, all of which had to be observed by our Admin staff under UK employment laws.  This created a backlog which we are currently working through.  There were also issues, as most of you know, with our servers being overtaxed by the number of new members and visitors to our site that slowed down our performance tremendously.  We have upgraded our servers and we are still working to improve the bottlenecks that occur when tens of thousands of our members login during peak hours. As our servers are slowed down, please understand that this also slows down the access our Member Service Team has to answer your inquiries. 

To remedy these challenges we are in the process of securing new offices in the UK for our Member Support Team and will be moving to this new expanded facility shortly.  We are continuing to add new staff members.  I am sure you can understand the challenges of training new personnel while continuing to support our member inquiries.  In spite of all of these challenges our Member Support Team is there to support each of our members and respond as quickly as possible.  We ask you during this exciting time of growth at Club Asteria to be patient and understand that we will definitely attend to each and every inquiry.
Since the new Support Ticket system has opened, we have had multiple inquiries from members for the same issue, with 26 tickets opened by one member.  Please understand that every ticket has to be researched again even if the issue was already resolved on a prior ticket, and that takes time away from answering another member’s request.  To help us clear out the backlog of duplicate inquiries we have temporarily reduced the number of support tickets allowed per member to one.      

The scheduled release of the first phase of our new website and back office software is on track for delivery in late-January.  The most important feature of the new system is the automation of member transactions, from the subscription payments and purchases of programs, products and services and automatic rewards to the members and their upline; to upgrading of account status; and automatic cashouts and funds transfers.  This automation will significantly reduce the need for inquiries and reminder tickets from members.  
   
We here at Club-Asteria are so grateful for the support of all of our members to carry out the mission that Club-Asteria stands for.  Together we will make a significant difference in helping people all over the world.

Andrea Lucas
Managing Director

Friday, December 31, 2010

NEW CUSTOMER SUPPORT METHOD

Dear Members,

We are happy to report that our new Support Ticket system has been installed on the Contact page of Club Asteria and is now ready for use.  If you have an issue with your account that has not yet been resolved, please go to http://helpdesk.club-asteria.us/index.php and enter your inquiry/comment on a new support ticket.

The support ticket system tracks all of your inquiries and Admin responses in one place.  Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required as well as your account ID, as this will allow Admin to respond to your request as quickly and efficiently as possible.  Repeated inquiries for the same issue will be deleted automatically, and that too will enable Admin staff to answer requests of all members faster.

We are here to serve you and hope that this new Support Ticket will provide greater satisfaction to you, our valued members.

Andrea Lucas
Managing Director
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